Cloud Backup & Sync

The Backup & Sync tab stores encrypted copies of your database off-site on the HandyCafe cloud. An off-site backup protects your cafe against local disk failure, theft, and ransomware, because the snapshot lives on HandyCafe servers and can be restored onto any HandyCafe install.

This tab requires a Cloud subscription. Without one, the tab shows a feature teaser with a Buy Now button. See Cloud for how subscriptions work.

For local backups stored on the server's own disk, see Database Maintenance.

Live Link

The top of the tab shows the live connection. When connected, it reads that your cafe is linked to the HandyCafe cloud and live data sync is active. When disconnected, it tells you the Live Link is offline and to check your network or cloud settings. Cloud backups can run only while the Live Link is active.

Back Up Now

The Back Up Now button uploads a fresh snapshot of your database to the cloud immediately. The backup starts at once with no confirmation. While it runs, the button reads Backup in progress. On success you see a confirmation that the backup completed.

If a backup cannot run, the tab explains why:

Your license is not on a plan yet, so Cloud Backup is unavailable.
Cloud Backup is not included in your current plan.
Your license is not active. Renew or reactivate it to use Cloud Backup.

Automatic Backup

Turn on Enable automatic cloud backup to snapshot and upload your database on a schedule. When it is on, you can configure:

Frequency: Daily, Weekly, or Monthly.
Time of day: The hour, in 24-hour format, at which the backup runs.
Retention: Two independent limits. Keep at most a set number of backups. Delete backups older than a set number of days. Whichever limit is reached first applies.

The tab shows the next scheduled backup time. Use the Save button to store your automatic backup settings.

Cloud Backups and Restore

The Cloud backups section lists the snapshots stored in the cloud. Each row shows the snapshot date and time and its size. Use the refresh control to reload the list. If there are no snapshots yet, the section reads that there are no cloud backups.

Restoring from the cloud

The Restore action is available to administrators. It downloads the selected snapshot and replaces your current database with it.

Before the restore begins, you are asked to confirm. The confirmation warns that this replaces all current data with the backup from the chosen date, that a safety copy of the current database is kept, and that the application will restart. After you confirm, the snapshot downloads and the app restarts to apply it.

If a restore fails, your current data is left unchanged.

Important Notes

A restore replaces all current data and restarts the application. Inform any active sessions before you restore.
A safety copy of the current database is always saved before a restore. The change can be reversed by restoring that safety copy.
Cloud backups complement local backups. For full protection, keep both local snapshots from Database Maintenance and cloud snapshots from this tab.